We provide easy returns & exchanges for US* orders within 30 days of purchase. Items purchased in November & December can be returned or exchanged until January 31st of the following year.

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Exchanges và refunds for store credit are free. For refunds back to the original payment method, we deduct a $5 restocking fee.

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When preparing your return, please ensure tags are still intact & that items are unworn & unwashed. Items marked as “Final Sale” are not eligible to lớn be returned.

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*Excludes Puerto Rico

Offer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on sự kiện tickets, gift cards, sale items, or previous orders. Màu sắc selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle and the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle & the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.


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